Terms of service

 

Effective Date: 01.04.2024

Welcome to The Fazilka! These Terms of Service ("Terms") govern your use of our website www.thefazilka.com (the "Site") and any related services provided by The Fazilka ("we," "our," "us"). By accessing or using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site

a. Eligibility: You must be at least 18 years old to use our Site and services. By using our Site, you represent and warrant that you meet this age requirement.

b. Account Registration: To access certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

c. Prohibited Activities: You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations
  • Infringing on the rights of others
  • Posting or transmitting any harmful, offensive, or inappropriate content
  • Interfering with or disrupting the operation of our Site or services
  • Using automated systems to access our Site

2. Purchases and Payments

a. Product Availability: All products displayed on our Site are subject to availability. We reserve the right to limit the quantity of products we supply, to discontinue any product, or to refuse service to any customer.

b. Pricing and Payments: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We accept various forms of payment as indicated on our Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the full amount to that payment method.

c. Order Confirmation: After you place an order, you will receive an email confirmation. This email does not signify our acceptance of your order but merely confirms that we have received it. We reserve the right to accept or decline your order for any reason.

3. Shipping and Delivery

a. Shipping: We offer shipping to various locations as indicated on our Site. Shipping costs and delivery times will vary based on the destination and shipping method selected.

b. Delivery: We aim to deliver your products within the estimated time frames; however, delays may occur due to unforeseen circumstances. We are not liable for any delays in delivery.

4. Returns and Exchanges

Please refer to our Returns and Exchanges Policy, which is incorporated into these Terms by reference, for detailed information on returning or exchanging products.

5. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of The Fazilka or its content suppliers and is protected by Indian and international intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our prior written permission.

6. Disclaimer of Warranties

Our Site and services are provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not warrant that our Site will be uninterrupted, error-free, or free from viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, The Fazilka shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our Site or services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party

8. Indemnification

You agree to indemnify, defend, and hold harmless The Fazilka and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our Site or services, your violation of these Terms, or your violation of any rights of another.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of our Site or services shall be resolved through binding arbitration in Delhi, India.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Site. You are advised to review these Terms periodically for any changes. Your continued use of our Site and services following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

The Fazilka 

Email: hello@thefazilka.com

Whatsapp: +91-9899880600

Address: H-171 Sector 5 Bawana DSIIDC New Delhi

Thank you for choosing The Fazilka!