Privacy policy

Effective Date: 01.04.2024

1. Introduction

The Fazilka (“we,” “our,” “us”) values the privacy of our customers (“you,” “your”) and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.thefazilka.com, make a purchase, or interact with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Identification Information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (such as credit card details)

b. Non-Personal Identification Information:

  • Browser type
  • IP address
  • Device information
  • Cookies and usage data

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending order confirmations and updates
  • Improving our website and services
  • Sending marketing and promotional communications (you can opt-out at any time)
  • Analyzing website usage and trends

4. Sharing Your Information

We may share your personal information with:

  • Third-party service providers to facilitate our services (e.g., payment processors, shipping companies)
  • Legal authorities if required by law or to protect our rights
  • Business partners, only with your consent

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Your Rights

Under applicable law, you have the right to:

  • Access and obtain a copy of your personal data
  • Request correction of any inaccurate or incomplete data
  • Request deletion of your personal data, under certain circumstances
  • Object to or restrict the processing of your personal data
  • Withdraw your consent at any time

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Fazilka

Email: hello@thefazilka.com

Whatsapp: +91-9899880600

Address: H-171 Sector 5 Bawana DSIIDC New Delhi

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for shopping with The Fazilka!